Walking Wired Consulting
I help you solve your computer problems. Much of the time, I can implement the solution, but if I can't, I can help you find the person who can. I offer a high level of customer service, patience, and casual professionalism. I strive to present the information in easy-to-understand language. My goal in working with clients is to educate them enough that they no longer need my services, or that they need them for more advanced services. I take pride when I see clients' mastery of what used to confound them. We progress through gentle teaching.
-John Brennan, who is also known as Cupcake

Web Design
I provide simple web site design. I work to keep the costs down by providing clients with opportunities to do some of the work themselves, depending on their abilities and interest.

Here are links and descriptions of sites for some of my clients:
lindajeffers.com

Linda's a long-distance hiker who wanted a place for her journal and photos. Someone else set up her initial site and she didn't like it. She came to me, and we developed a flexible system that allowed her more control of the content. I did the layout, recommended technologies, implemented the site, and help her maintain it.
Linda also relies on me to help solve most of her technology problems, from digital photos to music and printers to wireless networks.

PCT Handbook
pcthandbook.com was a project for a trail buddy. Yogi need an inexpensive way to get the word out about her self-published handbook designed to help a Pacific Crest Trail hiker in planning and hiking the trail.
Lucia Fontana Institute
wildventana.com is the first site I did for the Lucia Fontana Institute and my Dad's backcountry guiding service. It's simple and didn't take a lot of time. The emphasis was providing a quick and cheap web presence.
The Work Organizer
Cindy came to me to get a simple presence on the web for a start up business. She did the graphics herself and had a clear vision for the look of the site. We worked together to create an effective one-page site for around $200.
cupcakewalk.com
This is my own site for my long-distance backpacking journal and photos.
ginatyler.com
Gina, a healer who uses homeopathy, need a simple site that could be used by old machines and old browsers in Indonesia.

Computer Consulting
I keep up on trends and technology so you don't have to. My role is to solve problems and answer questions.
Here's some of what I do for clients:

Install wireless networks
It's easy and relatively inexpensive to have a network in your home with WiFi. If you have more than one computer in your house and have trouble getting online, a wireless network can help you share files and share a broadband connection to the Internet.
Recommend new computer systems, including laptops
I help clients get just the computer equipment they need by asking questions and listening. I can help with desktop PCs, laptops, printers, scanners and the rest.
Move data from old systems to new systems
Afraid of losing your data? Not sure how to get your bookmarks from your old system to your new system? I can help with all this. I've helped several clients feel confident in getting rid of old computers.
Recommend software solutions
One client says, "I can't manage my photos." I provided a solution.
Another says, "Everybody in the office needs to be able to look at each other's calendars." I gave them a low-cost, low-maintenance solution using off-the-shelf software.
A small business client was overwhelmed by his accounting software, so he was using increasingly cumbersome spreadsheets. I worked with him to set up a system and trained him to use it. His life is easier with my help.
Recommend PDAs
(personal digital assistants)
I help clients move into the digital age. They get rid of their paper organizers and begin life with a lot more information at their fingertips. I specialize in PalmOne (formerly Palm) handheld PDAs, but can also advise about Windows PDAs.
Recommend Digital Cameras
I help clients sort out the details and make decisions about digital cameras. I have a photography background and education.

Often I arrive and clients have a long list of computer questions. We sit down, prioritize them and begin the process of answering them. Sometimes I provide training, for example how to use features of a web site, what they'll need to get a web site live or how to get photos off their new camera. Other times I dive into the old desktop PC that's got a long list of ailments. I can also review a computer system and make suggestions for getting more life out of it. Most of the time my work with clients is a mix of everything.

I also provided assistance with getting different devices to work together: getting the phone numbers on your computer onto your cell phone, getting your MP3 music files to play on your stereo, using your your computer to make your phone more useful. I have helped several clients buy and install new home theater systems too.

Contact me to find out if my services are right for you.

My base rate is $40/hour, and I offer a lower rate for certain non-profits. I am available to travel, and have clients in Los Angeles, San Francisco/Oakland, Rancho Mirage, and Tucson.